Login for Water / Sewer and Rental Services Accounts   
 
Please enter your Personal Identification Number (PIN) to:
 
  • Access your accounts through the Peterborough Utilities website
  • View your billing and payment history
  • View your usage of water
  • Access your Peterborough Utilities bill
NOTICE:

The City of Peterborough will launch the KUBRA MyHQ online customer service portal for Water Services in November. The City's all-in-one portal for managing Water Services accounts, bills and payments will enhance service for Water Services customers, making it more convenient for them to access their accounts. Details about the features available through the new online customer service portal will be posted at peterborough.ca/WaterServices ahead of the launch of the service.


In preparation for the launch of the new portal, the Peterborough Utilities Customer Self-Serve Web Portal services will be limited to only viewing bills, with other services in the portal paused, starting on September 30, 2025 while the online functions are transitioned to the new online customer service portal.


 
Account Number (First 6 Digits of your Account-Location Number)
PIN (Found on the last page of your current bill)